Governance — InterAtlas Estate

Client Money Protection

We work hard to protect your money. Every euro you place with InterAtlas Estate is handled under strict controls, so you have peace of mind in every transaction.

Segregated client accounts

Client funds are held separately from company operating funds, and are never used for our own working capital.

Regulated developer escrow

Off-plan payments in Dubai run through DLD-regulated escrow accounts (Law 8/2007) — funds are released to developers only as construction milestones are certified. Equivalent buyer-protection structures apply in our European markets.

Identity-verified withdrawals

Every investor is KYC/AML-verified before investing, and withdrawals are released only to the verified account holder, with funds held from balance at request time.

Encrypted records & audit trail

Personal data and documents are encrypted at rest (AES-256), and every money movement is recorded in an immutable transaction ledger.

Policies, procedures & certificates

Our governance policies, client money handling procedures and protection scheme certificates are published below.

We are working toward membership of a recognised client money protection scheme for each market we operate in. This page will always show the current, verifiable status — we will never claim protections we do not hold.

Complaints Procedure

If something goes wrong, we want to know — and we commit to putting it right quickly, fairly and transparently.

1

Tell us

Write to complaints@interatlas.estate or use the contact page. Include your account email and what happened. We acknowledge every complaint within 3 business days.

2

We investigate

A senior team member who was not involved in your matter reviews the full record — correspondence, transactions and documents — and responds with our findings within 15 business days.

3

Escalation

If you are not satisfied with our final response, you may escalate to the relevant consumer authority or ombudsman in your market. We will provide the correct contact details for your jurisdiction in our final response letter.

Statement of Tax Principles

We are committed to paying the correct amount of tax, in the right place, at the right time — in every market we operate in.

Tax compliance & reporting

We pay the correct amount of tax and interpret applicable regulations with diligent professional care, keeping sufficient supporting evidence for every position we take. We take reasonable steps to prevent the facilitation of tax evasion by anyone associated with our business.

Responsible tax planning

We engage in tax planning only where it is aligned with genuine business and commercial activity and does not lead to an abusive result. Cross-border arrangements follow the arm's-length principle consistent with OECD standards.

Governance & tax risk

Management holds ultimate accountability for our tax affairs and maintains a low tax-risk appetite, with segregation of duties, levels of review and reconciliation checks to underlying systems.

Open relationships with authorities

We engage with tax authorities in an open, transparent and collaborative way — seeking early agreement on issues, updating them on significant developments and supplying required information on a timely basis.

Approved by the management of InterAtlas Estate. Reviewed annually.

Code of Conduct

One standard for every market, every client and every colleague.

Integrity first

We describe every property, projection and risk honestly. Projected returns are always labelled as indicative — never guaranteed.

Anti-money-laundering

Full KYC identity verification with document and live face checks on every investor, transaction monitoring, and cooperation with authorities where required by law.

Data protection

Personal data is collected only for stated purposes, encrypted at rest, never sold, and accessible only to vetted compliance staff.

Conflicts of interest

We disclose any relationship with a developer or seller that could affect our advice, before you commit to anything.

Fair marketing

Photography, pricing and availability are kept accurate and sourced; sample or illustrative content is clearly labelled.

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